Privacy Policy

At ViralNex, we are deeply committed to protecting the privacy and security of our users (Advertisers and Publishers) as well as the end-users who interact with our advertising network. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1. From Our Users (Advertisers & Publishers)

When you register for a ViralNex account, we may collect Personal Identifiable Information (PII) necessary to provide our services. This includes:

• Contact Information: Name, email address, Skype/Telegram handles.
• Financial Information: Billing address, payment method details (e.g., PayPal, Crypto Wallet Addresses) required for processing deposits and withdrawals.
• Account Data: Passwords (encrypted), login logs, and preferences.

1.2. From End-Users (Ad Traffic)

As an advertising network, we collect non-personally identifiable information (Non-PII) from internet users who view or interact with ads served through our network. We do not collect names, emails, or personal identities of end-users. Collected data includes:

• Technical Data: IP Address, User-Agent, Browser Type, Operating System, and Device Type.
• Contextual Data: URL of the page where the ad was served (Referrer), date and time of the interaction.
• Tracking Data: Unique Click IDs and anonymized tracking identifiers used for Server-to-Server (S2S) tracking and fraud prevention.

2. How We Use Your Information

We utilize the collected information for the following purposes:

• Service Delivery: To serve highly relevant advertisements based on geography, device, and browser.
• Fraud Prevention: Our proprietary anti-fraud system uses IP addresses and behavioral patterns to actively block botnets, VPNs, and artificial traffic.
• Analytics & Billing: To accurately calculate impressions, clicks, and conversions in order to bill advertisers and pay publishers.
• Communication: To send account updates, technical notices, and promotional offers to our registered Advertisers and Publishers.

3. Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to track ad interactions and ensure our frequency capping mechanisms function correctly (e.g., ensuring a user does not see the same popup more than once per hour). End-users can manage or disable cookies through their individual browser settings.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share certain information under these circumstances:

• With Advertisers: We provide advertisers with anonymized tracking data (such as Click IDs, Country, and Device) via postbacks so they can track their campaign ROI.
• Service Providers: We may share data with trusted third-party services (e.g., payment processors, hosting providers) who assist us in operating our network.
• Legal Compliance: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement industry-standard security measures, including SSL encryption, secure server hosting, and strict access controls, to protect your personal and tracking data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have specific rights regarding your personal data:

• Access & Portability: The right to request a copy of the personal data we hold about you.
• Correction & Deletion: The right to request that we correct inaccurate data or delete your account and associated personal data ("Right to be Forgotten").
• Opt-Out: The right to opt-out of marketing communications.

To exercise any of these rights, please contact our support team using the information provided below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection team at:

Email: support@viralnex.com